If you have multiple dogs, please enter their information here:
This is an agreement between MAX AND CHARLIE, FOUR LLC doing business as “DIRTY DOG” and the Owner/Guardian whose name and signature is below (hereinafter called “Owner/Guardian”).
Following are the terms of service for the stay of the Owner/ Guardian’s dog (named below) (hereinafter called “Dog”) as a reservation or daycare stay at DIRTY DOG.
By signing below, in consideration of the services rendered by DIRTY DOG to the Dog(s), Owner/Guardian acknowledges reading, understanding, and accepting the statements herein.
AGREEMENT TO PARTICIPATE AND LIABILITY WAIVER: Owner/Guardian understands certain “activities” that the Dog may participate in, including daycare, grooming, training, boarding, one-on-one play, movement within and outside the facility, involve risk and possible injury, including but not limited to: exposure to parasites, viruses, and other medical conditions passed from dog-to-dog or person-to-dog; sprains, strains, bites, broken bones; fatigue, dehydration, nicks, cuts, loss of Dog or death.
Owner/Guardian further understands that not each and every potential risk can be listed above but, nonetheless agree that the benefits associated with dog socialization outweigh the possible risks, therefore, Owner/Guardian hereby voluntarily releases, forever discharges, and agrees to hold harmless and indemnify DIRTY DOG and its agents, successors, heirs, from any and all liability, claims, demands, actions, or rights of action, which are related to, arise out of, or are in any way connected with the Dog’s participation in activities at DIRTY DOG, including those allegedly attributable to the negligent acts or omissions of DIRTY DOG or their staff.
Further, Owner/Guardian understands that Owner/Guardian may be exposed to certain risks when bringing the Dog to participate in activities at DIRTY DOG or when picking up the Dog from participating in activities at DIRTY DOG. Such risks may include property damage and/or physical injury inside or outside the facility, such as from falling, slipping, illness, and/ or dog bites. Therefore, Owner/Guardian hereby voluntarily releases, forever discharges, and agree to hold harmless and indemnify DIRTY DOG its agents, successors, heirs from any and all liability, claims, demands, actions, or rights of action, which are related to, arise out of, or are in any way connected with the Dog’s participation in activities at DIRTY DOG, including those allegedly attributable to the negligent acts or omissions of DIRTY DOG or their staff.
AUTHORIZATION OF MEDICAL CARE: If the Dog is ill or injured while participating in activities at DIRTY DOG, DIRTY DOG will make every reasonable effort to reach Owner/Guardian pursuant to the contact information Owner/Guardian has provided DIRTY DOG. However, if DIRTY DOG is unable to reach Owner/Guardian, Owner/Guardian grants consent to DIRTY DOG to seek appropriate veterinary care and Owner/Guardian accepts responsibility for any and all associated expenses. DIRTY DOG will not pay any portion of veterinary expenses associated with seeking medical care for the Dog if so necessary. In the event of the Dog’s death, the Owner/Guardian or the Owner/Guardian’s emergency contact will be notified immediately.
CONTAGIOUS DISEASES & VACCINATIONS: Owner/Guardian specifically represents to DIRTY DOG that, to Owner/Guardian’s knowledge, the Dog has not been exposed to any contagious diseases within the 30 day period prior to check-in. Owner/Guardian understands that each time the Dog is brought to DIRTY DOG, Owner/Guardian is recertifying that the Dog is in good health and has not had any communicable illness of any kind for 30 days prior to check-in. Owner/Guardian also confirms the Dog meets DIRTY DOG’S vaccination requirements during the Dog’s stay.
ALLERGIES, SPECIAL DIETS, MEDICATIONS: Owner/Guardian agrees to disclose to DIRTY DOG any allergies the Dog may have. Owner/Guardian further agrees to disclose to DIRTY DOG any special dietary needs or medications the Dog may require if necessary during activities at DIRTY DOG.
PHOTOGRAPHS AND STATEMENTS:
Owner/Guardian authorizes use of the Dog’s visual image(s) and statements in newsletters, website, posters, and other materials.
BEHAVIOR: Owner/Guardian affirms that the Dog does not have a history of biting or harming people or other animals.
AGREEMENT TO PAY: DIRTY DOG accepts check, cash, or credit cards. Owner/Guardian agree to pay the service rates in effect for the Dog’s participation in activities at DIRTY DOG. Owner/Guardian further agrees to pay for any additional services requested at DIRTY DOG. All services must be paid in full before the Dog will be released to Owner/Guardian or proper payment arrangements are agreed upon by both parties (Owner/Guardian & DIRTY DOG).
DAMAGE: Owner/Guardian accepts the responsibility of paying for any damage to facility, property, and/or equipment caused by the Dog.
RIGHT TO DECLINE: Owner/Guardian understands that DIRTY DOG reserves the exclusive right to decline participation or to terminate participation in activities at DIRTY DOG to any Dog at any time for any reason.
VALID DATES: These agreements, waivers, and authorizations will remain valid and in force as long as and whenever the Dog participates in any activity at or with DIRTY DOG.
ACKNOWLEDGEMENT: This Agreement contains the entire agreement between the parties. All terms and conditions of this Agreement shall be binding on the heirs, administrators, personal representatives and assignees of the Owner/Guardian and DIRTY DOG.
CANCELLATION POLICY: For non-holidays, please notify us of your cancellation 48-hours in advance. For holiday reservations, we require 10-day advance notice and a non-refundable deposit for the first night at the time of reservation. If we do not receive your cancellation within the timeframe listed above you will be charged 50% of your scheduled boarding stay. No shows will be charged for the reservation in its entirety.
Any controversy or claim arising out of or relating to this Agreement, or the breach thereof, or as the result of any claim or controversy involving the alleged negligence by any party to this Agreement, shall be settled in accordance with the rules of the American Arbitration Association, and judgment upon the award rendered by an arbitrator may be entered in any Court having jurisdiction thereof. The arbitrator shall, as part of the award, determine an award to the prevailing party of the costs of such arbitration and reasonable attorney’s fees of the prevailing party. The arbitrator(s) shall apply Texas law to the merits of any dispute or claim, without reference to conflicts of law rules. The parties hereby consent to the personal jurisdiction of the state and federal courts located in Texas and agree that such courts shall have the sole and exclusive jurisdiction for any action or proceeding arising from or relating to this Agreement or relating to any arbitration in which the parties are participants.
THE PARTIES HAVE READ AND UNDERSTAND THIS CLAUSE 15, WHICH DISCUSSES ARBITRATION. THE PARTIES UNDERSTAND THAT BY SIGNING THIS AGREEMENT THAT THEY WILL SUBMIT ANY CLAIMS ARISING OUT OF, RELATING TO, OR IN CONNECTION WITH THIS AGREEMENT OR THE INTERPRETATION, VALIDITY, CONSTRUCTION, PERFORMANCE, BREACH OR TERMINATION THEREOF, TO BINDING ARBITRATION, AND THAT THIS ARBITRATION CLAUSE CONSTITUTES A WAIVER OF THE PARTY’S RIGHT TO A JURY TRIAL AND RELATED TO THE RESOLUTION OF ALL DISPUTES RELATING TO ALL ASPECTS OF THE RELATIONSHIPS BETWEEN THE PARTIES.
DIRTY DOG RULES
A room can only be guaranteed if your reservation is confirmed in advance. To confirm your reservation, we require:
Proof of your dog’s current vaccinations from your vet. You can bring a copy with you, we can call your vet or the records can be emailed to firstname.lastname@example.org. We do not have a fax machine.
Signed copies of the Dirty Dog Rules, Services Agreement and Guest Profile forms.
A completed evaluation by our staff
Vaccinations & Health Policy
We require a veterinarian certificate indicating proof of vaccination for Rabies, DHPP, and Bordetella. We recommend the Bordetella vaccination be administered every 6 months, within the year is required. If the Bordetella vaccine has never been given, or if it has expired, a 7 day waiting period is required after the administration. For all other vaccinations, a 24 hour waiting period is required after the first administration of a vaccination or if it has expired. Have your vet email us a copy to email@example.com.
Hours & Late Pick-up Policies
Regular business hours
Daily 7:30 am-6:30 pm
Hotel/Overnight Check-in and checkout policy: Standard hotel check-in may occur any time during business hours on arrival day. Checkout is by 12 p.m. on the departure day, seven days a week. If guest is picked up after noon, they will be charged for a ½ day of daycare.
Daycare Late Policy: Guests must be picked up by 6:30 p.m. Monday – Friday. All Daycare guests staying past business hours will be checked into a room in the hotel and a an overnight room charge will apply. Regular boarding policies apply to all hotel guests.
Flea & Internal Parasite Control
All guests must have been treated with an effective form of flea control treatment. If external parasites are discovered upon check-in, guests will be treated with an effective form of flea control at owner/guardian’s expense. If internal parasites are discovered during a guest’s stay, treatment and additional private room charges may apply at the owner/guardian’s expense.
All guests staying at Dirty Dog must be at least 4 months old. To join daycare, all guests must be spayed or neutered, unless under 6 months of age. Once they are over 6 months of age they must be spayed or neutered in order to socialize with the other guests in our daycare.
To ensure the safety of all other guests and employees, all guests must undergo a temperament evaluation before taking part in social activities at Dirty Dog.
If your dog is not social with other dogs, or requires one-on-one attention, for the safety of our guests, he/ she is required to stay in a Suite and may be charged an additional fee. Please note that Dirty Dog has sole discretion on whether dogs may take part in social activities.
As a full-service dog hotel, we provide the comforts of home including premium dog bedding and bowls. That said, you’re welcome to bring your pet’s favorite blanket, toy or any item with a familiar scent—just clearly mark their items. Please limit to two items. Dirty Dog cannot guarantee their condition upon check-out. Personal belonging will only be available to dogs during naptime and bedtime.
Owners are encouraged to bring their own brand of dog food as most dogs are sensitive to sudden dietary changes. Please provide ample food for your dog’s entire stay. If your dog requires medication, please make sure it is labeled and that dosage instructions are included. A $5 fee may apply for specialty meal preparation involving cooking and/or thawing of meals. House food is available for $3/day.
All guests must be in good health. Dirty Dog will not accept the following: Guests that have a terminal illness, guests that require medical treatment beyond the dispensing of oral and topical medication. Examples include shots, drains, bandage changes, suture removal, etc. Guests that are not capable of walking, urinating and eliminating without assistance, guests that have had or been exposed to a contagious, communicable disease and/or illness of any type during the thirty (30) days before scheduled check-in. Dirty Dog will require veterinarian documentation proving a clean health record after treatment and/or medication has been administered and completed. Pets displaying signs of issues including, but not limited to, incontinence, severe lack of mobility, epilepsy, or diabetes will not be accepted as guests.
Dirty Dog does not allow dogs that have caused injury or shown aggression toward humans or other dogs.
Cancellations & Payment & Holiday Minimum Stay Policy
For non-holidays, please notify us of your cancellation 48-hours in advance. For holiday reservations, we require 10-day advance notice and a non-refundable deposit for the first night at the time of reservation. If we do not receive your cancellation within the timeframe listed above you will be charged 50% of your scheduled boarding stay. No shows will be charged for the reservation in its entirety. Please note that there is a $25 returned check fee.
We have a minimum stay requirement of (3) nights for peak holiday periods as referenced below: Three-night minimum stay: July 3-6 | November 24-27 | December 23-26
ASSUMPTION OF RISK: OWNER/GUARDIAN ACKNOWLEDGES AND IS AWARE THAT EMPLOYEES OF DIRTY DOG ARE NOT VETERINARIANS AND DO NOT HAVE BACKGROUNDS IN ANIMAL MEDICINE AND ARE NOT EXPECTED TO DIAGNOSE OR DETECT ILLNESSES IN THE GUESTS THAT ARE STAYING AT DIRTY DOG. IN ADDITION, OWNER/GUARDIAN ACKNOWLEDGES AND IS AWARE THAT VACCINES DO NOT PROTECT AGAINST ALL COMMUNICABLE ILLNESSES THAT MAY AFFECT A GUEST. OWNER/GUARDIAN ACKNOWLEDGES AND AGREES THAT THEY ARE ASSUMING (I) ALL RISK
OF ILLNESS, DISEASE, HARM OR OTHERWISE TO THEIR DOG BY ALLOWING THEIR DOG TO STAY AT DIRTY DOG AND (II) ALL RISK OF DAMAGES CAUSED BY THEIR DOG TO OTHER DOGS, TO ANY DIRTY DOG EMPLOYEE, AGENT OR TO ANY DIRTY DOG ASSET AND THAT DIRTY DOG SHALL HAVE NO LIABILITY FOR ANY HARM TO SUCH DOG.
I have read and fully understand “Dirty Dog’s Rules” and agree to abide by them: