DIRTY DOG RULES
Overnight Reservations
A room can only be guaranteed if your reservation is confirmed in advance. To confirm your reservation, we require:
Proof of your dog’s current vaccinations from your vet. You can bring a copy with you, we can call your vet or the records can be emailed to boarding@dirty-dog.com. We do not have a fax machine.
Signed copies of the Dirty Dog Rules, Services Agreement and Guest Profile forms.
A completed evaluation by our staff
Vaccinations & Health Policy
We require a veterinarian certificate indicating proof of vaccination for Rabies, DHPP, and Bordetella. We recommend the Bordetella vaccination be administered every 6 months, within the year is required. If the Bordetella vaccine has never been given, or if it has expired, a 7 day waiting period is required after the administration. For all other vaccinations, a 24 hour waiting period is required after the first administration of a vaccination or if it has expired. Have your vet email us a copy to boarding@dirty-dog.com.
Hours & Late Pick-up Policies
Regular business hours: Monday thru Sunday: 7:30 am-12pm and 2pm-6:30 pm
We believe naptime is sacred, so we try to limit drop-off and pick-up times between 12-2pm. Of course, if this is the only time you can come, we will make arrangements for you!
Boarding dogs not picked up by 12 pm on last day, will be charged for a half day of daycare.
Please be aware that any dogs that have not been picked up by 6:30 pm will be boarded overnight
at owners expense and cannot be picked up until the next day after opening.
Boarding/Overnight Check-in and checkout policy: Standard hotel check-in may occur any time during business hours on arrival day. Checkout is by 12 p.m. on the departure day, seven days a week. If guest is picked up after noon, they will be charged for a ½ day of daycare.
Daycare Late Policy: Guests must be picked up by 6:30 p.m. Monday – Friday. All Daycare guests staying past business hours will be checked into a room in the hotel and a an overnight room charge will apply. Regular boarding policies apply to all hotel guests.
Flea & Internal Parasite Control
All guests must have been treated with an effective form of flea control treatment. If external parasites are discovered upon check-in, guests will be treated with an effective form of flea control at owner/guardian’s expense. If internal parasites are discovered during a guest’s stay, treatment and additional private room charges may apply at the owner/guardian’s expense.
Age/Sex
All guests staying at Dirty Dog must be at least 4 months old. To join daycare, all guests must be spayed or neutered, unless under 6 months of age. Once they are over 6 months of age they must be spayed or neutered in order to socialize with the other guests in our daycare.
Temperament Evaluation
To ensure the safety of all other guests and employees, all guests must undergo a temperament evaluation before taking part in social activities at Dirty Dog.
Private Accommodations
If your dog is not social with other dogs, or requires one-on-one attention, for the safety of our guests, he/ she is required to stay in a Suite and may be charged an additional fee. Please note that Dirty Dog has sole discretion on whether dogs may take part in social activities.
Personal Belongings
As a full-service dog hotel, we provide the comforts of home including premium dog bedding and bowls. That said, you’re welcome to bring your pet’s favorite blanket, toy or any item with a familiar scent—just clearly mark their items. Please limit to two items. Dirty Dog cannot guarantee their condition upon check-out. Personal belonging will only be available to dogs during naptime and bedtime.
Feeding/Medication
Owners are encouraged to bring their own brand of dog food as most dogs are sensitive to sudden dietary changes. Please provide ample food for your dog’s entire stay. If your dog requires medication, please make sure it is labeled and that dosage instructions are included. A $5 fee may apply for specialty meal preparation involving cooking and/or thawing of meals. House food is available for $3/day.
Health
All guests must be in good health. Dirty Dog will not accept the following: Guests that have a terminal illness, guests that require medical treatment beyond the dispensing of oral and topical medication. Examples include shots, drains, bandage changes, suture removal, etc. Guests that are not capable of walking, urinating and eliminating without assistance, guests that have had or been exposed to a contagious, communicable disease and/or illness of any type during the thirty (30) days before scheduled check-in. Dirty Dog will require veterinarian documentation proving a clean health record after treatment and/or medication has been administered and completed. Pets displaying signs of issues including, but not limited to, incontinence, severe lack of mobility, epilepsy, or diabetes will not be accepted as guests.
Behavior
Dirty Dog does not allow dogs that have caused injury or shown aggression toward humans or other dogs.
Cancellations & Payment & Holiday Minimum Stay Policy
For non-holidays, please notify us of your cancellation 48-hours in advance. For holiday reservations, we require 10-day advance notice and a non-refundable deposit for the first night at the time of reservation. If we do not receive your cancellation within the timeframe listed above you will be charged 50% of your scheduled boarding stay. No shows will be charged for the reservation in its entirety. Please note that there is a $25 returned check fee.
We have a minimum stay requirement of (3) nights for peak holiday periods as referenced below: Three-night minimum stay: July 3-6 | November 24-27 | December 23-26
ASSUMPTION OF RISK: OWNER/GUARDIAN ACKNOWLEDGES AND IS AWARE THAT EMPLOYEES OF DIRTY DOG ARE NOT VETERINARIANS AND DO NOT HAVE BACKGROUNDS IN ANIMAL MEDICINE AND ARE NOT EXPECTED TO DIAGNOSE OR DETECT ILLNESSES IN THE GUESTS THAT ARE STAYING AT DIRTY DOG. IN ADDITION, OWNER/GUARDIAN ACKNOWLEDGES AND IS AWARE THAT VACCINES DO NOT PROTECT AGAINST ALL COMMUNICABLE ILLNESSES THAT MAY AFFECT A GUEST. OWNER/GUARDIAN ACKNOWLEDGES AND AGREES THAT THEY ARE ASSUMING (I) ALL RISK
OF ILLNESS, DISEASE, HARM OR OTHERWISE TO THEIR DOG BY ALLOWING THEIR DOG TO STAY AT DIRTY DOG AND (II) ALL RISK OF DAMAGES CAUSED BY THEIR DOG TO OTHER DOGS, TO ANY DIRTY DOG EMPLOYEE, AGENT OR TO ANY DIRTY DOG ASSET AND THAT DIRTY DOG SHALL HAVE NO LIABILITY FOR ANY HARM TO SUCH DOG.
I have read and fully understand “Dirty Dog’s Rules” and agree to abide by them.